FOOD DEAL: Get a great discount on coffee, drinks at Boston Stoker for one day only
The service officially launched Wednesday, Sept. 6, and is offering “free delivery all week for new users,” DoorDash officials said.
We asked Hank Couture, DoorDash's Midwest senior strategy and operations manager, for details on how the service works. Here are Couture’s responses:
How does DoorDash work?
“Customers simply input the address to their location into the DoorDash app or on DoorDash.com to order from their favorite local and national restaurants. Users can select from a wide range of restaurants in their area and can sort by price, cuisine, most popular, speed of delivery and more to help them make their decision.”
ALSO TODAY: You can only try this new, limited-edition local beer at this weekend’s Italian Fall Festa
“Once the order has been received by DoorDash, it’s also sent to the respective restaurant where it is prepared and packed for delivery. While the food is being prepared, a delivery pro (who we call “Dashers”) travels to the restaurant, picks it up and then delivers the order right to the customer’s doorstep. Through merchant partnerships, Dashers who use the platform, and our innovative logistics technology, DoorDash supports the entire delivery process.”
Who does the delivery?
“Deliveries are made by “Dashers,” who are independent contractor delivery pros.”
What will the charges be after the first week of free delivery?
“Customer delivery fees will range from $1.99 to $5.99, depending on the restaurant.”
What factors led to expanding to Dayton?
“DoorDash continues to grow and expand all over the country and we’re excited to extend our service to more users in Ohio. We’ve seen tremendous success in the Columbus and Cincinnati area, and so decided that Dayton was perfect for further expansion into Ohio. At launch, Dayton, Kettering, Miamisburg and Beavercreek area residents will have access to delivery from hundreds of local restaurants. In the coming weeks we will continue to expand to the rest of the Dayton metro area.”
RELATED: Meijer adds alcohol home delivery
What’s the background of the company?
“DoorDash is an on-demand restaurant delivery service founded in 2013. We connect customers with their favorite local and national businesses in more than 500 cities and 45 major metropolitan markets across the United States and Canada. DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door.”
Home-delivered, healthy-meals service launches in SW Ohio (May 2017)
“Today DoorDash is laser-focused on being the restaurant industry’s ‘last mile’ solution and has grown into a $700 million leader in the on-demand space. In just four years it has become the industry standard for restaurant delivery, serving as the primary off-premise partner for the country’s most prominent chains such as Taco Bell, The Cheesecake Factory, P.F. Chang’s China Bistro and Dunkin’ Donuts, while also championing corner restaurants and local favorites in every city we operate.”