“While eating at the mall with my family I saw this lovely girl help this man out. I've seen this man several times here by himself,” Gomez posted. “This employee sat with him and fed him his food. She went above and beyond.”
"You don't see that too often; an employee actually staying with a customer feeding them, you know, and keeping them company," Gomez told KIII. "It's not very often that you see that any more."
"I was really surprised when I saw it and I didn't know what to think at first, and I was really nervous because all these people were seeing (the photo)," Guzman told the television station. "And you know, out of everybody, like, like why was it me?"
"It's called an intentional act of kindness," Chick-fil-A operations director Melissa Tamez told KIII.