An officer responding to the call found broken support rails on the floor but did not immediately see Morton, the Times News reported. She was discovered after she fell through a second ceiling tile in the kitchen and attempted to enter the dining area, according to the newspaper.
Authorities believe Morton was able to get into the roof of Cook Out "by entering an unauthorized area with stairs that led to the roof then pried open a screen to an air conditioning vent," WCYB reported. On the roof, officers found a wallet with Morton's ID card inside, the Times News reported.
It was not immediately clear why Morton went into the ceiling. Authorities continue to investigate.