"I didn't see anything. I heard it," one woman, who is seen in the video and did not give her name, told WSBTV.com.
She said she was outside on the phone when bullets started flying.
"When I see my son by the door, I had to hurry up and get him," she said.
In the video, you see her run inside to get her son, who was sitting next to the glass door when the bullet struck.
The boy’s father, Jerrod Smith, was also inside the waiting room with the boy’s baby brother.
“We heard multiple (shots). Just sounded like somebody knocking on the door," Smith said. “Why would they be running around here with guns in this little area where a doctor’s office is at?"
Dr. Cheryl Kendall is the owner of the practice.
"This glass is apparently bulletproof, which I did not know, but thank heavens it is because that's what prevented the bullet from coming to the exam room where I was with a patient on the exam table," Kendall said, showing Hyman the bullet hole near the reception desk.
Kendall said it was a miracle that no one was hurt.
“Thank heaven everyone got to the back and got on the floor. We stayed away from the windows," Kendall said.
Someone at the doctor’s office said the argument witnesses heard had nothing to do with the practice or any of its patients.
East Point police said they are still searching for the shooter and are trying to determine what led to the gunfire.