Jonathan Gullett, 31, was upset about an order around 10 p.m. and was asked to leave a fast-food restaurant at Nitro Marketplace, WSAZ reported.
Police said Gullett placed a drive-thru order, pulled around and paid. As he was waiting, he started yelling and hitting the drive-thru window.
When the manager opened it, Gullett told her he was upset about items missing from an order earlier in the day. The manager asked to see a receipt. He did not have one, so she told him there was nothing she could do.
This made Gullet more upset, investigators said. The manager shut the window, called 911 and showed Gullet the phone. Gullett drove off, parked at a nearby restaurant and walked back, police said.
The manager locked the restaurant doors before Gullett returned.
When investigators arrived, Gullett was pounding on the drive-thru window, blocking customers, shouting obscenities and yelling about how he wanted to kill the restaurant employees, WSAZ reported.
Gullett was arrested and charged with threats of terrorist acts. He is being held on $5,000 bail.