JCPenney has added curbside pickup services at the Dayton Mall and the Mall at Fairfield Commons as part of a nationwide expansion.
JCPenney Style on the Go Curbside Pickup offers customers the option to quickly grab online orders without leaving the comfort of their car. The expansion comes after a successful pilot where the company said customers responded positively to the speed and ease of the experience.
“Style on the Go Curbside Pickup is all about our customers and how they want to shop. As we continue to put our customers at the heart of everything we do, we continue to create engaging experiences across all touchpoints,” said Jim DePaul, executive vice president of stores. “Whether they’re shopping online at our flagship store, jcp.com, or through our app, we’re helping our customers live life their way through this convenient service.”
“We continue to make shopping at our stores even more convenient as we adapt to our customers’ needs so they can shop when, where, and how they want,” DePaul added.
How it Works
• Shop. While viewing their digital cart, customers can select Free Same Day Pickup or Ship to Store before proceeding to checkout.
• Park. When picking up their orders, customers pull up to a reserved parking spot.
• Call or text. Customers call or send a text to the number posted on the reserved parking sign and provide their parking spot number and order number.
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• And go. A JCPenney associate will bring the order out to their car.
Style on the Go is available during local store hours at participating locations.