TGI Fridays owner apologizes for Centerville waitress' Facebook post


The Bistro Group, the  franchise owner of the TGI Fridays at 2022 Miamisburg-Centerville Road, has issued a statement concerning a waitress who posted a message on Facebook slamming a customer who did not leave a tip.

"Fridays is focused on delivering a great Guest experience.The incident in the Centerville restaurant was unfortunate but has since been resolved. We are constantly working to train our employees to be the best in the industry in and out of the restaurant."


By now, everyone has surely seen the story about the supposed Centerville waitress who was given a different kind of "tip" from a customer.

Well, we all know there are always two sides to every story.

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A woman claiming to be Jenny, the customer on the receiving end of server Jessica Morris' Facebook post, shared a lengthy public reply on Facebook giving her side of the story:

"Saturday, November 7, 2015 my husband, sister and her boyfriend went out to dinner at TGI Fridays in Centerville, OH," she writes. "Our server, whose name was Jessica, was rude more so to myself than any of the other 3 at the table, but rude in general to all of us. She cussed at our table, which caught me off guard (very unprofessional) and really seemed to take a liking to my husband."

While she admits on Facebook to writing the note on the receipt, she says she was surprised to see it become a full news story and responds to Morris' allegations that she is insecure in her marriage.

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Subsequent comments on the Facebook note, supposedly from the customer's husband, say that after the couple returned and spoke to the restaurant's manager, their server was suspended and the situation was resolved.

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We called TGI Fridays at 2022 Miamisburg-Centerville Road to confirm whether Morris was in fact an employee of that location; management refused to comment. We have also reached out to TGI Fridays' corporate office for comment.
Our staff also made connections between the menu items mentioned in Morris' supposed original note with items on TGI Fridays' menu.

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We are reaching out to the parties involved for more information. We will update this story with more information as it comes.

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Here is the full unedited text of "Jenny's" response on Facebook:

"SO...Let me tell you what really happened that I AM JENNY!!!Saturday, November 7, 2015 my husband, sister and her boyfriend went out to dinner at TGI Fridays in Centerville, OH. Our server, whose name was Jessica, was rude more so to myself than any of the other 3 at the table, but rude in general to all of us. She cussed at our table, which caught me off guard (very unprofessional) and really seemed to take a liking to my husband. Being a server in the years before I myself know that you can be friendly to your customers in a manner without over-stepping your boundaries and becoming flirty. Her flirty behavior continued all throughout our meal and she continued to in general be rude to me, as stated more so than to the others. So, at the end of our meal I had enough and on the receipt I wrote $0.00 in the tip line and left her a little note at the bottom saying... He's MY husband, find your own! Good Luck! I laid the receipt on the Fridays payment folder showing the TGI logo and I snapped a picture with my cell phone and we went on our way. We left and honestly I haven't thought about our experience at the restaurant ever since we walked out the door that night!SO....... I was sitting at the Dr. yesterday late afternoon in the waiting room, scrolling through facebook and I see something that one of my FB friends had liked. To my surprise IT WAS A NEWS STORY AND VIDEO ABOUT MY NOTE ON THE RECEIPT!!! I read the story, watched the video and was instantly pissed! Our server blew ALL of this out of the water and it has now gone viral. I read lie after lie after lie in her "story". With all this being said... Let me give you some advice Jessica!!1st of all....NO ONE told you we were there to celebrate part of our honeymoon! As a matter of fact, not once was it ever mentioned ANYTHING about anyone at the table being married. Are we married? Yes, as a matter of fact we are! Our wedding date was June 27, 2015...AND our honeymoon to Chicago was simply amazing!!!!!! Furthermore - you not once said anything about just being married yourself! Quite frankly the ONLY way you could have known that we were somewhat recently married is by taking my name off the credit card slip and looking me up on Facebook. If you are not my FB friend and you come to my page, you will see that it is pretty private....however you are able to see very few photos...some at which are in fact my wedding pictures (see, only way you would actually know that). Neither myself or my husband asked you if we could call you Jess! I did ask you your name, but ONLY because you did not tell us when you started taking care of our table and it is nice to know in case we needed you throughout the night for whatever reason! And NO, my husband did not call you a**hole throughout the night, as a matter of fact he never called you a**hole at all...nor did he call you Jess, or Jessica or anything else either! You claim that after you cashed us out and returned from singing "Happy Birthday" to another guest, we were gone. Again another lie! Servers were singing "Happy Birthday" to another guest WAY before we even got our check because my husband was singing along with the group of servers that were taking part of the singing! When we stood up from our table I looked for and another server were chit chatting in another area. So we left without exchanging words. Now, as we walked to our car I saw you grab the folders from the table and that was that! Mind you NO singing was taking place when we left and i'm pretty certain there wasn't enough time to "sing" to another guest at another table and make it back to my table as we walked through the parking lot. And as far as you stating I "stole" your pen and I KNEW it was your only pen because you said we had to share the one single pen between the 2 checks at our table....hmmmm please tell me WHY you handed us 2 ink pens to sign our credit receipts? The fact that I even had to ask for an ink pen to sign the receipt was ridiculous in itself! You are a is your job to lay a pen down with the credit card slip for your customer to sign, let's get it together here!So Jessica - Your husband works with you, how nice! You claim your husband looks better than mine? Thanks for voicing your opinion!! I am HAPPILY in love with MY sexy husband and could care less what any other man or woman for that matter looks like! I feel sorry for you that you had to even compare my husbands looks to yours, that's just a shame that you would even care! I would also like you to know that my husband treated me to an amazing week in Chicago for our honeymoon. You and your took a cruise, how nice! Please know that my husband has NEVER let me feel insecure in any way whatsoever!! You deserved my note for several reasons, and you are well aware as to why you got it as a tip. Quite frankly the $4 tip you received from the other party at my table wasn't deserved and it should have been $0.00 as well, but to each its own! Let me just state this again for you - I am in no way, shape or form insecure with my marriage and I am certainly not insecure with myself as a woman! I DO indeed take pride in my marriage AND in myself and certainly don't NEED to put anyone down to bring myself up! Plain and simple... YOU are a SERVER, YOU work for tips, YOU earn those tips..its not a hand out program! You chose the job honey, not me!! As far as we can sit in your husbands section next time so I wont have to worry about you flirting with mine..... let me know where you two are working in a couple of days so we are able to do that! Jessica honey I certainly hope you are pleased with the outcome of your outlash on myself and my husband at your place of employment that has gone viral nationwide! The REAL insecure woman here is YOURSELF!! So here is another tip for ya - find a new job outside of serving, it's not your calling in life!Signed, Jenny The woman who doesn't put up with lies and BS!"

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